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EService app for iPhone and iPad


4.2 ( 8912 ratings )
Business Productivity
Developer: ECONZ Wireless
Free
Current version: 1.8.1, last update: 4 years ago
First release : 18 Dec 2012
App size: 11.63 Mb

Econz Eservice is a Mobile Field Service Dispatch and Work Order Management System that works on Cell Phones, Smart Phones and Tablets. Eservice is web-based software that enables a field service team to receive and respond to customer work orders.

* Simple web based work order dispatch software

* Wireless software that enables a field service team to receive and respond to customer work orders

* GPS Tracking (Location, Movement, Speed, Idle Time, etc.)

* Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)

* Custom and Editable Fields (Work Order Entries)

* Eservice offers GPS Tracking and is Available on all Wireless Carriers!

Office Dispatch/Service Manager

With EService management can:

* Allocate and dispatch jobs efficiently according to staff availability and location

* Assess job status and progress giving them the ability to advise customers if the service worker will be early or late

* Invoice for work as soon as a job is completed by exporting job information from EService

* Reduce data entry and the errors that result from lost or incorrect paperwork

Field Workers

This powerful, cost-effective, service enables your field service team to:

* Receive and respond to service orders within seconds

* Access accurate, up-to-date job and customer information

* Provide prompt efficient service to customers

* Track and record resources used on a job including parts and labor

* Offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService.

*Note*
Continued use of GPS running in the background can dramatically decrease battery life.