Econz Eservice is a Mobile Field Service Dispatch and Work Order Management System that works on Cell Phones, Smart Phones and Tablets. Eservice is web-based software that enables a field service team to receive and respond to customer work orders.
* Simple web based work order dispatch software
* Wireless software that enables a field service team to receive and respond to customer work orders
* GPS Tracking (Location, Movement, Speed, Idle Time, etc.)
* Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)
* Custom and Editable Fields (Work Order Entries)
* Eservice offers GPS Tracking and is Available on all Wireless Carriers!
Office Dispatch/Service Manager
With EService management can:
* Allocate and dispatch jobs efficiently according to staff availability and location
* Assess job status and progress giving them the ability to advise customers if the service worker will be early or late
* Invoice for work as soon as a job is completed by exporting job information from EService
* Reduce data entry and the errors that result from lost or incorrect paperwork
Field Workers
This powerful, cost-effective, service enables your field service team to:
* Receive and respond to service orders within seconds
* Access accurate, up-to-date job and customer information
* Provide prompt efficient service to customers
* Track and record resources used on a job including parts and labor
* Offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService.
*Note*
Continued use of GPS running in the background can dramatically decrease battery life.